Stage one Interview Questions This form contains interview questions you will need to answer in advance of your first Recruiting Seminar. You and the Recruiting Team will receive answers. Name* First Last Email* Phone*Which position(s) are you applying for?* Raft Guide Reservationist Boathouse Manager Natural Talents: After viewing our website, where do you see yourself fitting in, being comfortable, and using your natural talents? Tell us why you are choosing what you choose. Remember, we often cross-train, and you may be able to work in more than one area.*Communication: What communication methods are most effective in dealing with coworkers? Describe a challenging conflict from a work experience that was resolved (or not) and what communication skills were used.*Learning Opportunities: We all have learning milestones in life – and they usually are a result of having made a mistake and realizing from the experience what a better way to operate might have been. Please tell us about a learning mistake in your life related to work.*Three Strengths: Tell us about three of your strengths and how you think you could use them at Kokopelli.*Three areas to Improve: Tell us about three things that you are trying to improve about yourself., and why that is important to you.*Hobbies, Interests, and things that Excite You! What do you do on your days off? We’d like to get to know you, your interests, and what makes you happy.*Late co-workers: One of your guide co-workers has been showing up late and not leaving enough time to contribute sufficiently to prepping for trips. Now, you’ve got extra work to do and there isn’t much time to do it before you need to meet clients down at the put-in. How do you handle it?*Random drug tests: Random drug tests are part of life at Kokopelli. List five adjectives that describe how that makes you feel.*Know-it-all customers: You are a guide and have a know-it-all paddler on your raft. S/he has been rafting many times in many parts of the country and continues to take “mystery strokes” – moving the raft where they think it should be, not where you think it should be. Their strokes are throwing off your calculations on speed and the angle of the raft - causing you to miss important moves -- and worse, they begin blaming you for missing the moves! "I could do better than you!" they announce to the rest of the crew. "If it wasn't for me, we'd have hit that rock and flipped!" What do you do?*Understanding the Service Industry: Your client group includes five, hilarious and smart women, all in their 60s, on a class reunion. They are having a great time and talking about all the other fun things they might do on their trip to NM. Are there any questions you could ask to help them have the best vacation of their lives?*Priorities: You get a once-in-a-lifetime chance to take a free mountain biking trip with your best friends to a place you have always wanted to go. It is during Kokopelli’s busiest time of year and six days away. How do you handle this?*Employee Bill of Rights: As an employee, you notice one of the vans has new damage on its side and you know exactly what happened and who did it. How would you personally handle this observation?*CYA: You are in the middle of a difficult, Class IV rafting trip (and we are assuming you have the skills to guide at this level). You stop for lunch just before the really hard rapids begin. You notice that your clients are smoking pot in the bushes and drinking out of a camelback, which you suspect may be alcohol. You still have seven miles of treacherous whitewater ahead of you after lunch. Not only that, but the canyon is 750 ft deep; there are no trails, no roads, no cell phone service. The only way out is by raft or helicopter, and the helicopter has no place to land. You're in deep! But you're with a few equally skilled and knowledgeable guides, but you've still got a crew of stoned customers and tretcherous whitewater ahead. How do you respond?*#SorryNotSorry: You have a high-maintenance customer. She has complained about the wind, trash on the beach, that she hasn’t seen any wildlife and other things out of your control and the company's control. She overheard you talking about how challenging and fun guide school was this year and has concluded that you are a rookie guide. She begins to target you as the reason for her complaints and now also believes you are responsible because she fell out of the raft and injured her leg. How do you respond to her?*EmailThis field is for validation purposes and should be left unchanged.